Privacy Notice Overview

This privacy notice explains how Elegant Stitch processes personal data through earviewsoap.click in connection with tailoring appointments, garment remodelling, and clothing alteration enquiries. It follows the data lifecycle from collection through use, disclosure, retention, and deletion, and is intended for users in Saudi Arabia and other visitors who interact with the site.

Policy guidance

This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Data We Collect

Depending on how you use the site, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information. This information is used to respond to requests, manage appointment-led tailoring services, and maintain site security and delivery.

We collect only the information needed to handle inquiries, appointments, and service administration.

How We Receive Data

We receive personal data when you submit a contact form, send an email, call us, or arrange a fitting appointment. Technical data is generated automatically when you access the website, including information needed for security, troubleshooting, and basic service delivery. We do not state any broader collection sources beyond these direct and operational channels.

Most information comes directly from your form submissions and site interactions.

Cookie Types

Essential cookies support core site operation, such as page delivery and form handling. Privacy preference cookies remember your cookie or privacy selections. We do not confirm analytics cookies or marketing cookies as active on this website.

Cookie use is limited to operational and preference functions.

Cookie Controls

We use only essential cookies and privacy preference cookies. You can usually block or delete cookies through your browser settings, but doing so may affect site functions that depend on them. Where a preference cookie is available, it is used to remember your selected privacy settings rather than to track browsing activity.

Cookie choices are limited to the controls available in your browser and the site preference settings.

Purposes of Processing

We use personal data to respond to project inquiries, arrange and manage fittings, assess garments and service preferences, prepare quotes after review, communicate about design approval and progress, support website security, and deliver the site technically. We also use limited information to maintain records connected with completed work, collection, and ordinary business administration.

Each use is tied to a specific service or operational need.

Operational Sharing

We may share limited information with service providers that support website operation, technical delivery, or message handling, provided they process the data only for those purposes and under appropriate confidentiality obligations. We do not confirm any marketing or advertising sharing based on the current website setup.

Operational sharing is restricted to parties that help us run the website or handle communications.

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when required by applicable law, regulation, or lawful process. We may also disclose information where necessary to protect our rights, address security issues, or respond to a legitimate legal claim. We do not describe any broader routine disclosure beyond these circumstances.

Disclosure is limited to situations where a legal duty or formal request requires it.

User Rights

Your Privacy Rights

You may ask us to confirm whether we hold your personal data, to correct inaccurate information, to delete information that is no longer needed, or to object to processing in limited circumstances. Where a request cannot be fully actioned, we will explain the practical or legal reason and the steps available to you.

Available rights depend on the nature of the request and any legal limits that apply.

Requests

How Rights Requests Are Handled

To protect privacy, we may ask for enough information to verify your identity and understand the scope of the request. Once verified, we will review the request against our records, legal duties, and operational needs, then respond through the same service channel or another suitable contact method.

Requests are handled through a verification and review process before any action is taken.

Data Retention

Retention and Deletion

We retain inquiry records, appointment details, and related service information for the period needed to manage the request, complete the work, handle follow-up, and maintain ordinary business records. When the information is no longer required for those purposes, it is deleted, anonymised, or otherwise removed from active use, subject to any legal retention duty or dispute-related hold.

Data is kept only for as long as it remains needed for the relevant purpose or legal obligation.

Policy Updates

Changes to This Policy

If we make material changes, we will update the policy text on the website and may use a reasonable service channel to draw attention to the revision where appropriate. The version in effect is the one published at the time you use the site, unless a later notice states otherwise.

We review this notice when our practices, services, or legal obligations change.

Contact for Privacy Matters

Email contact

office@earviewsoap.click

Telephone contact

+966 51 989 1731

Postal address

2493, شارع أحمد المدني, جدة, SA

Privacy enquiries